Account & Data Deletion
Your data, your choice.
How to Delete Your Account
If you'd like to delete your Buzztrip account and all associated data, you have three options:
Option 1: From Your Profile (Fastest)
Sign in, go to your Profile page, and scroll to the bottom. Tap the red Delete My Account button, type DELETE to confirm, and your account and data will be removed immediately.
Option 2: Email Us
Send an email to [email protected] with the subject line "Delete My Buzztrip Account" from the email address associated with your account. We will process your request within 7 business days and confirm via email once complete.
Option 3: Contact Us
Call or text us at (407) 777-5886 and request account deletion. Please provide the email address on your account so we can locate it.
What Gets Deleted
When your account is deleted, we remove:
- Your profile information (name, email, phone, profile photo).
- Your chat messages across all groups.
- Your uploaded documents and photos.
- Your votes, ratings, testimonials, and packing lists.
- Your payment tracking records.
Note: If you were part of a group trip, your departure from the group will be reflected, but the group itself and other members' data will remain intact for the rest of the group.
Timeline
Account deletion requests are processed within 7 business days. You will receive a confirmation email once your data has been removed. Some anonymized, aggregated data (e.g. total user counts) may be retained for app improvement purposes but cannot be linked back to you.
Questions?
Reach out anytime:
Email: [email protected]
Phone: (407) 777-5886